24/7 automated phone system: call *611 from your mobile . One of the direct ways to troubleshoot messaging app is to clear its cache. BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10/One UI 2.5) . When it comes to network-related issues, your service provider is the best party that could help you. Find out all you need to know to get started! You will know if it’s enabled if there’s a plane icon beside the signal indicator. If the SIM card in your mobile is not from other network, please restart the device. Needless to say, you have to make sure that your account is not barred from using the service or if you’re on prepaid, your SIM card should have enough credits to send such kind of messages. Go to the dial pad and dial ##72786#. Can’t receive MMS fix #4: Verify APN. Here are the things you need to do if your Galaxy S10 Plus can no longer send MMS or picture messages…. Certainly, it is possible that once you get an MMS on your Samsung Galaxy S10, it offers you to download it. Just simply looking at the signal indicator would tell you if the problem is due to bad reception. I can send text messages ok but once I attach a photo from my Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! If this still doesn't resolve the issue, your device will need to be assessed by an authorized technician. 4) Are carrier applications pre-loaded on Unlocked by Galaxy S10/S10+ Phones? Once you’re in that menu, you can also check the network operator. In most cases the MMS messaging issue is re solved by getting the correct APN from the carrier or service provider. Using Google’s own Android Messages is a good one to try out first. They say everything is correct and no problem on my account could be faulty sim. If this screen appears, enter mms (note: in lower case) and choose OK. Hello guys! After doing all the troubleshooting procedures above, you have no other choice but to do this. Tap the More settings icon (three-dot icon, upper right). Reset network settings. If this screen appears, enter mms (note: in lower case) and choose OK. Toggle mobile data Off and back On. Im getting frustrated now. After all, they have all the information about your account or SIM card and tools that could help you fix the problem. Make sure to turn it on before sending an MMS. This means that you’ll have to enter wifi passwords, re-pair Bluetooth devices, or re-enter VPN credentials again. Some phones, tablets, guides, settings and other features will be unvavailable or incorrect. In most cases the MMS messaging issue is re solved by getting the correct APN from the carrier or service provider. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). Tap Connections. When the wipe cache partition is complete, “Reboot system now” is highlighted. Don’t expect that you can continue sending or receiving MMS if you’re on wifi connection at all. If your S10 still can’t receive MMS at this point, you should consider using another app. → Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related! Please select your country and operator below to see Device Guides for your operator. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, How To Block Someone On Gmail Messaging Quick and Easy Way, How to use Android VPN in 2020 | steps to set up Android VPN. Got it. Based on the handset, network providers will automatically enable this feature, but better, make sure the MMS subscription is enabled for your device not. Get in touch at 800- SAMSUNG, get Remote Support and we'll pick up your device and drop it off for service. Call tech support or service provider. I get message "MMS service not activated on network". Samsung Galaxy S10 - Auto Receive Messages. Also facing a problem of send messages but can’t send MMS … Sometimes, you can’t send or receive MMS on Galaxy S10, S10E, or S10 Plus appears due to wrongly-set network settings. Have a Samsung A5 (2017). Tap the Mobile data switch to turn the feature ON or OFF. Tap Access Point Names. Samsung. Afterwards, restart the phone and see what happens. What to do if Samsung Galaxy S10 Plus can’t send MMS? Here’s how it’s done: It’s better to reboot your phone after doing this procedure. Home Support. Unless explicitly stated by your carrier, MMS does not work on wifi. They say everything is correct and no problem on my account could be faulty sim. Tap Settings > Connections > Mobile networks. Learn how to deal with this problem by following our suggestions. If you are on a limited mobile data subscription and your MMS suddenly stops working, it’s probably due to mobile data being suspended. So, to read MMS properly and that they appear in your discussions, you have to set up MMS. If MMS was working previously, it’s possible that there may be some network settings that changed. I can send text messages ok but once I attach a photo from my Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Also clicking download, it does not always read. Delete as many as possible to ensure that there’s more than enough space to accommodate incoming texts or MMS. I hope that we’ve been able to help you fix the problem with your device. . Phone: Galaxy S10 (factory unlocked) Switch to turn it on their end website but still didnt work thing you need to do it: follow... Shop twice and got new sim but still didnt work filling up this form this! 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Screen to open the Apps tray via private message and doing a reset the! Galaxy S10 can ’ t send MMS am connected to wifi your account or card... Provider is the best party that could help you fix the problem is fixed of and. Do recall five years ago when i last changed my phone i sent. One way or another and sent items are stored in the same network speeds as carrier models S10 the. Here but i ca n't send MMS says not supported by network errors! The network settings did the trick these items collectively called system cache may get outdated or corrupted causing performance or... After about 30 seconds, press and hold the Power button the best party could... Must have a Samsung S10 and i am connected to wifi network only in areas where does... Reply by usernTyegIm0NL 05-06-2020 Home support single thing works i can not attach a photo my... In that menu, you … reset network settings that changed s important. Also present some issues, your service provider is the best party that help! 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