The memorandum highlights the importance of employee awareness and access to appropriate resources. Toll-free: 1-800-268-7708 Virtual Visit Client Instructions . There are a number of ways agencies can effectively partner with EAP personnel to support employees' mental wellness: An essential role of Federal Work-Life and EAP Coordinators involves reducing the stigma associated with seeking support around mental wellness. Public Law 79-658 authorizes the head of agency to establish health services programs for employees, also forms the basis for expanding counseling programs from those dealing solely with a substance use disorder to broad range programs which provide counseling for other personal problems, e.g. In pursuit of this effort, the Office of Personnel Management in collaboration with the U.S. Department of Health & Human Services developed "Alcoholism in the Workplace: A Handbook for Supervisors" to foster a better awareness in supervisors, managers, and human resource personnel of issues surrounding alcohol abuse, especially as it relates to the Federal workforce. Health Insurance Portability and Accountability Act (HIPPA), State laws, especially covering child and elder abuse reporting, Professional association standards and codes of ethics. Toll-free: 1-800-268-7708 Executive Order 12564 (Drug-Free Federal Workplace, 1986) established a condition of employment for all Federal employees to refrain from using illegal drugs on or off-duty. You can find your EAP Administrator by contacting your local HR office and/or searching OPM’s Work-Life Contact Tool. Reducing employee turnover and related replacement costs. From anything as simple as finding the FEEA thanks the Federal Long-Term Care Insurance Program (FLTCIP) for sponsoring the launch of this program, and the BlueCross BlueShield Association for enabling us to support more federal families. Agencies should tailor communications as appropriate for their workforce. Food Stamps (SNAP Food Benefits) The Supplemental Nutrition Assistance Program (SNAP) is a federal nutrition program. While the Top Federal Benefit Programs may represent the meat-and-potatoes from the buffet of federal assistance programs offered by the U.S. government, there are many more benefit programs that fill out the menu from soup to desert. EAP Brochure in Spanish. This website uses features which update page content based on user actions. No. Agence de la consommation en matière financière du Canada. Services include counseling and support services for: In the 1970s, EAP-related legislation began to be passed, institutionalizing EAPs in Federal agencies. Federal professionals monitor and evaluate the delivery of program services and provide quality assurance that employee and agency needs are being met. An EAP is a voluntary, confidential program that helps employees (including management) work through various life challenges that may adversely affect job performance, health, and personal well-being to optimize an organization's success. They can strike anyone, anytime, and anywhere. They originally began as occupational alcohol programs to address the negative impact that the misuse of alcohol has on productivity and organizational performance. However, there may be instances where it will be in an employee's best interests to sign a release of information, e.g., when an employee is seeking accommodation for a certain physical or emotional problem. More Federal Benefit and Assistance Programs . The Federal Employee Education and Assistance Fund (FEEA) is the only independent, nonproﬁt 501c3 organization devoted solely to providing emergency ﬁnancial assistance and scholarships to our dedicated civilian federal and postal public servants and their families. Each agency's Employee Assistance Program has professionals with expertise in helping employees, managers, and teams overcome these issues through developing techniques and plans for coping with stress, facilitating group debriefing sessions after traumatic events, identifying and referring employees to professional and community resources, and other recovery techniques. Discussing your concerns and sharing your fears can help … Programme d’aide aux employés de Santé Canada (SAE) Sans frais : … Background. Federal Work-Life Coordinators, EAP Administers, and employees are encouraged to utilize these materials when addressing issues regarding mental health. We encourage Federal managers and employees to review the information available on Ready in preparation for and response to emergency situations. Emphasize that EAP services cover a broad range of needs that can improve mental wellness for most employees. Health Canada Employee Assistance Program (EAS) EAPs have a long history in the United States, tracing back to the 1940s. Toll-free: 1-800-268-7708 * For HRB Workplace Services and Departmental Oversight Branch employees: * For Miramichi and Shediac, NB employees: Health Canada VAC Assistance Service (EAS) Executive Order 12564 requires agencies to establish drug-free Federal workplace programs, including an Employee Assistance Program (EAP) as an essential element in achieving a drug-free workforce. Employee Assistance Program Brochure EAP brochures, with information about services, locations and contact information, are available below to print. We are providing $270 million to supplement the On-Reserve Income Assistance Program to address increased demand on the program, which will help individuals and families meet their essential living expenses. The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year. You may also wish to contact your local Human Resources office for more information about your agency's EAP. Learn and share the facts about mental health, especially if you hear or read something that isn't true o Treat people dealing with mental health challenges with respect and dignity; Support the development of community resources for employees and their friends and family, Respect the rights of employees and don't discriminate against them, Interventions, including counseling, treatment planning, and short-term problem solving, Timely problem identification/assessment services, Employee referrals for diagnosis, treatment, and assistance, Case monitoring management and follow-up services. DOI has contracted with Espyr, Inc. to provide you with comprehensive EAP services. Glassdoor is your resource for information about the Employee Assistance Program benefits at FedEx Office. These organizations began to offer EAP services via contracts to employers. Toll-free: 1-800-268-7708 An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling. §§7361 and 7362), The Federal Employee Substance Abuse Education and Treatment Act of 1986, and title 5 Code of Federal Regulations (CFR) Part 792, requires Federal agencies to establish appropriate prevention, treatment, and rehabilitative programs and services for alcohol and substance use disorders for Federal civilian employees. EAP personnel play a vital role in achieving healthy outcomes for Federal employees and their families. An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems. Employees who use illegal drugs have three to four times more accidents while at work. SAMHSA also provides technical assistance to Federal agencies on drug testing, medical review, laboratory certification, and overall drug program implementation. This can only increase the chances that employees will show up to work every day able to focus and ready to be productive. Whether it's helping you to navigate life's transitions, find more satisfaction in your work, or maximize your physical and emotional wellbeing, the EAP is here to assist. Developing agency policy on EAP goals and training, Providing top management support and endorsement for EAPs, Determining the extent of services to be provided through the EAP and the methods for providing them, Negotiating or consulting with unions, as appropriate, on the provision of EAP services to bargaining unit employees. Employee Assistance Program. No. Toll-free: 1-800-268-7708 Services are available at no cost to you or members of your family. I'm afraid that if I go to the EAP for help, my supervisor will find out the truth and then my career will be over. I would be terribly ashamed if anyone at my agency found out, but I need to go to the EAP. If you are unsure who the service provider is for your organization, please consult the departmental listing. The Employee Assistance Program is a structured approach for helping employees and their families identify and resolve personal problems and concerns that may affect job performance. A searchable database of agency work/life contacts is available at: http://apps.opm.gov/CCLContact/index. Self-employment assistance programs help unemployed workers start their own small businesses. EAPs can reap benefits for agencies, employees, families, and communities by: Several legislative initiatives have shaped guidance and implementation of Employee Assistance Programs in the Federal Government. In the development and implementation of EAPs, OPM works closely with the Department of Health and Human Services. In case of … TTY (for people with hearing impairments): 1-800-567-5803, Morneau-Shepell Employee and Family Assistance Program Below are some common services for individuals, managers, and agencies. I have a problem with drugs. Most agencies have issued internal policy about their EAPs which assures that no matter what an employee's problem is, it will remain confidential. An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling. In the alternative, contact Homewood Health directly at 1-800-663-1142. The overall purpose of any employee assistance program is to ensure that employees are able to manage their daily lives and remain productive at work, even when faced with difficult life experiences. It will also help hire additional staff to better serve First Nations communities and connect individuals to other government programs. Current EAPs address a wide range of issues, such as workplace conflicts, family matters, financial challenges, mental health, and so on. Public Laws 96-180 and 96-181 authorize your agency to extend counseling services, to the extent feasible, to family members of employees who have alcohol and drug problems, and to employees with family members who have a substance use disorder. OPM fully supports all Federal employees in reaching for and realizing the highest level of mental wellness. Learn about federal government programs, including unemployment benefits, and how to find which ones are available to you. The National Institute of Occupational Safety & Health's Stress at Work (external link) website offers knowledge about the causes of stress at work and outlines steps that can be taken to prevent job stress. Collaboration with others, such as treatment facilities, managers, and HR staff, Communicating more effectively with employees, Manager education on how to identify employees in need and refer employees to the EAPs, Assistance with back-to-work returns, including appropriate accommodations, Coaching for managers on essential leadership skills, such as communication, developing positive relationships, and more, Individual services for managers who are facing difficulties at work or home, Training and education (organizational assessment methods, communication techniques, change management, resilience, psychological and ergonomic tools, etc. Services are free and confidential within the bounds of the law. 525 of the Public Health Services Act by Sec. TTY (for people with hearing impairments): 1-877-338-0275, Global Affairs Canada (GAC) Employee Assistance Program (internal provider). TTY (for people with hearing impairments): 1-800-567-5803, Morneau-Shepell Employee and Family Assistance Program Upon receipt and review of the policies and practices, OPM, in consultation with other agencies and experts in domestic violence, issued the Guide for Agency-Specific Domestic Violence, Sexual Assault, and Stalking Policies and the Domestic Violence, Sexual Assault, and Stalking Resource List. If there are regulations that guarantee confidentiality for persons who misuse drugs or alcohol, what about those of us with other types of problems? Each Federal Executive Branch agency has an Employee Assistance Program (EAP). Another example might be when an employee is involved in a potential disciplinary situation and wishes to show management his or her sincerity in seeking assistance with the problem. An EAP is a voluntary, confidential program that helps employees (including management) work through various life challenges that may adversely affect job performance, health, and personal well-being to optimize an organization's success. Trainee Assistance Program . Agencies must refer all employees found to be using illegal drugs to the EAP for assessment, counseling, and referral for treatment or rehabilitation, as appropriate. Canada Border Services Agency (CBSA) Employee Assistance Program (available from the CBSA internal network only) FEEA also has a for-profit subsidiary, FEEA Childcare Services, which administers childcare subsidy programs on behalf of a … 12564. EAP services can be helpful in providing confidential counseling and coaching with experienced, licensed counselors - including legal and financial consultation. As a result, Federal agencies can have one of four different EAP models: Internal, External, Hybrid, and Consortium. To find more FAQs on EAP and Work/Life, please visit to Work/Life FAQs. OPM recommends agencies place a special emphasis on the EAP and the valuable role it plays by helping employees addressing issues that affect them at work, home, and in their communities. Educate employees on mental health benefits available through the Federal Employee Health Benefits Program. Can I be forced to sign a release of information regarding my involvement in the EAP? The Employee Assistance Program (EAP) is a voluntary, work-based program that provides cost-free and confidential assessment, short-term counseling, referral, and follow-up services to employees and their eligible family members who have personal and/or work-related problems that may affect attendance, work performance, and/or conduct. Provision for identifying illegal drug users, including testing on a controlled and carefully monitored basis. In the . Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP). Employees need to be reminded that everyone experiences stress, fatigue, and mental overload at times. TTY (for people with hearing impairments): 1-800-567-5803. Here you can find a vast about of information regarding mental health, as well as current and past research initiatives. If you don’t get through on your first attempt, please try again as toll-free lines across telecom carriers may be experiencing network … 413 of Public Law 92-255, 88 Stat. Train supervisors on when and how to directly refer an employee to the EAP. To the extent permitted by law, except when maintaining confidentiality could compromise the security of the workplace or compromise an ongoing criminal investigation, it is important to maintain the confidentiality of an employee who discloses information. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode"). They provide excellent guidance on through their Division of Workplace Programs. TTY (for people with hearing impairments): 1-877-338-0275, Health Canada Employee Assistance Program (EAS) At one time or another, each of us may face problems or concerns related to areas such as mental health, financial and/or legal matters, alcohol or drug abuse, work-related stressors, marriage/family and caregiving issues, illnesses, accidents, and relationships. How do I get started? Safeguard confidentiality of employee health information. Another significant change to the EAP field in the 1970s was the formation of private EAP firms. TTY (for people with hearing impairments): 1-800-567-5803, Health Canada Employee Assistance Program (EAS) Look up your department. Those same regulations prohibit the implicit or negative disclosure of information and, as such, agency EAPs may not release any information without a signed consent, no matter what the nature of the problem is. 201 of Public Law 91-616, 84 Stat. The use of illegal drugs by Federal employees, whether on or off the job, cannot be tolerated. TTY (for people with hearing impairments): 1-800-567-5803, Health Canada Member Assistance Program (EAS) EAPs can offer a wide array of services. All employees need support around better managing daily responsibilities and life events, Whether support is needed around stress management, fatigue, substance use disorders, dealing with a traumatic life event, or any other issue that impacts one’s mental wellness, EAPs are there to provide assistance, People who deal with ongoing mental illnesses, such as persistent depression or anxiety make important contributions to our families and our communities, People with mental illnesses recover, often by working with mental health professionals and by using medications, self-help strategies, and community supports, Stigma and fear of discrimination are key barriers that keep many people from seeking support. The agency should make every effort to provide advance notice to the employee who disclosed information about the fact that the information will be disclosed, with whom it will be disclosed, and why. By utilizing such a program, both employers and employees will avoid federal payroll taxes on qualifying payments, and employees will save on federal income taxes that would otherwise apply. TTY (for people with hearing impairments): 1-877-338-0275, Morneau-Shepell Employee and Family Assistance Program Toll-free: 1-844-880-9142 Health Canada Employee Assistance Program (EAS) Support employees who seek treatment or who require hospitalization and disability leave, including planning for return to work and flexible work schedules. These programs can help employees and managers address a broad and complex body of personal and workplace issues, such as: Many agencies offer services for employees and their families. Since 1986, the Federal government has mandated a comprehensive drug-free workplace program for all Federal Executive Branch workers. When information provided by a victim must be disclosed within and/or external to an agency (such as due to security reasons), an agency should limit the breadth and content of such disclosure to information reasonably necessary to protect the safety of the disclosing employee and others and to comply with the law. My performance is quite good, and I've received a number of awards. HHS' Substance Abuse and Mental Health Services Administration (SAMHSA) provides assistance to agencies on facilitating and extending programs for the prevention of drug abuse and for the treatment and rehabilitation of drug abusers. If you do not have access to the GAC intranet, contact Daniel Campeau at 613-617-6873 or by email at firstname.lastname@example.org for more information. 7901, Public Law 79-658 enables each agency to establish a health service program to promote and maintain the physical and mental fitness of employees. Encouraging employee utilization of the EAP by making these services convenient and available to employees. Review the Guidance & Legislation section for details on EAP laws, regulations, and Governmentwide initiatives. EAP services are free, voluntary, and confidential. I am a supervisor, and I am interested in talking to one of our agency's EAP counselors. Will my participation be kept confidential as with any other employee? Each Federal Executive Branch agency has an . Delaware, Mississippi, New Hampshire, New York, and Oregon offer this program. What services does the Employee Assistance Program (EAP) provide and how do I reach my EAP? Below are links to the memorandum and fact sheets. EAP Brochure. Top Each Federal Executive Branch agency has an Employee Assistance Program (EAP). Alert box notification is currently enabled, please. SAMHSA compiles the Semi-Annual Report on Drug Testing. Mental health is an important issue in the workplace. 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